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amy | ? |
Wednesday, June 04, 2008
I spent an excruciating hour at my pharmacy today, trying to get them to understand that my company has just switched health insurance carriers, that the new plan went into effect on June 1st, and that I do not, in fact, need to pay $162 for a bottle of my medication that should cost me a $30 co-pay. The irate pharmacist, bitch that she was, at first refused to even lok at the printout that my company gave us with instructions to use as temporary insurance cards until our new cards arrived. When I finally got her to look at it, she told me it didn't have enough information about my new prescription carrier to help me. Making me wonder exactly what the point of the printout was. Great new health insurance carrier we have there, giving us temporary cards with no useful information on them. Although I was frustrated and annoyed, I made a point of keeping my voice even, but every question I asked was met with extreme defensiveness and a raised voice. I finally asked her, calmly, to please stop yelling at me. I intend to change pharmacies immediately after I get back from Toronto. I will need the medication before noon tomorrow. Without my medication I will experience crippling withdrawal symptoms that will make me too dizzy, nauseous and depressed to get out of bed.* Unfortunately, I went after work, and there was no one in H.R. left in the office to help me out. The bitch pharmacist told me to have someone in H.R. call her in the morning. I have to leave for Newark by noon, and I have to have my refill before I go; I don't have enough left to last the weekend. I will pay the full price if I have to and get the money out of my insurance carrier, but I'm terribly annoyed at the waste of my time and the way the pharmacist treated. I also rather need that money. Luckily, I'm seeing Kids in the Hall tomorrow night on their last show of the tour. So, that helps. *Don't go on Effexor, if you can help it. |